Privacy Policy for Lidrix AI

Last updated: July 3, 2025

Lidrix AI (“Lidrix,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use https://lidrix.ai (including https://lidrix.com and https://lidrixai.com) and any related services (collectively, the “Site”).

1. Data We Collect
Personal Information: Name, email address, and payment information you provide when creating an account or subscribing.

Conversation Data: Prompts, responses, and related metadata generated during your interactions with Lidrix AI.

Usage & Technical Data: IP address, browser type, device information, and other log data collected through cookies and similar technologies.

2. How We Use Your Data
Provide, operate, and secure the Site;

Process payments and manage subscriptions;

Debug, troubleshoot, and enhance features;

Develop, train, and fine-tune our machine-learning models (Conversation Data is anonymized before training);

Communicate with you about your account or important updates;

Comply with legal obligations.

3. Legal Bases for Processing
We process personal data under one or more of the following bases: (a) contract performance, (b) legitimate interests (security, improvement), (c) consent (e.g., future opt-out control), and (d) legal compliance.

4. Conversation Data & Model Improvement
An opt-out setting to stop using future Conversation Data for model improvement is not yet available. We will notify you when the control is live.

5. Cookies
We use cookies to remember preferences and analyze Site performance. You may disable cookies in your browser, but parts of the Site may not function properly.

6. Data Sharing
We do not sell or rent your data. We share it only with:

Service Providers (e.g., payment processors, cloud-infrastructure providers) that process data solely on our behalf and under confidentiality;

Legal Authorities when required to comply with law or protect rights.

7. International Transfers
Data may be processed in the United States or other countries where our providers operate. We use Standard Contractual Clauses or equivalent safeguards to protect personal data transferred from the EU/EEA or UK.

8. Security
We employ technical and organizational measures—encryption in transit, access controls, regular audits—to safeguard your information. No security system is perfect; you are responsible for protecting your credentials.

9. Your Rights
Subject to local law, you may have rights to access, correct, delete, restrict, or port your data and to object to certain processing. To exercise any right, email support@lidrix.com. We will respond within 30 days. You may also lodge a complaint with a supervisory authority.

10. Children's Privacy
The Site is not directed to individuals under 18, and we do not knowingly collect personal data from anyone under 18. If we learn we have done so, we will delete that data.

11. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be announced by email or on the Site. Continued use after changes take effect signifies acceptance of the revised Policy.

12. Contact
For privacy questions or requests, email support@lidrix.com.

By using Lidrix AI, you acknowledge that you have read and understood this Privacy Policy.